Michael Brown · Builder Experience Services · San Clemente, CA

Builder-retained.
Institutionally operated.

Low Tide Ops gives custom residential builders an institutional-grade project controls and owner reporting system — without adding internal staff. Builder-retained. Owner-visible. Process-neutral.

Start a 90-Day Pilot See How It Works
Scroll
B2B
Builder-retained — the builder is the client
3
Core products: Dashboard, Controls Log, Draw Package
$0
Net cost to builder — structured as General Conditions
90
Day pilot — no long-term commitment required
One Service. Three Products.

Each serves a different stakeholder.
Together they make the builder look institutional.

Low Tide Ops is contracted by the builder. The builder is the client. The system protects their margin, documents their work, and delivers a premium experience to everyone around the project.

Product 01 — Owner-Facing
Owner
Dashboard
Current phase & weekly progress
Owner decision log with deadlines
Approved & pending change summary
Budget & allowance status
Milestone photo archive
Product 02 — Builder Protection
Financial
Controls Log
Base contract & SOV tracking
Approved change orders
Pending exposures & ACAC
Allowance movement tracker
Contingency burn tracker
Product 03 — Lender & Archive
Draw & Closeout Package

The institutional credibility layer. Organizes draw documentation, lien waiver tracking, and the final project archive — so the builder looks like a real firm to lenders, architects, and future clients.

Monthly draw package checklist
SOV & invoice organization
Lien waiver status tracking
Progress photo backup
Final project biography & closeout archive

Low Tide Ops does not approve payments, certify work, manage subcontractors, or replace the builder's project manager. The construction agreement remains the governing document for all costs, approvals, and responsibilities.

The Workflow

Six steps.
One repeatable system.

The builder submits a structured weekly intake form. Low Tide Ops processes, reviews, and prepares the dashboard. The builder approves before the owner sees anything. Nothing is published without sign-off.

1
Builder
Structured Weekly Intake
10-question form. Progress, changes, exposures, decisions, draws, photos.
2
System
Data Ingested
AI workflow pulls from existing channels. Buildertrend, email, shared drives.
3
Low Tide
Internal Review
Controls log updated. Financial data reconciled. Dashboard content prepared.
4
Builder
Builder Approves
Builder reviews draft before publication. Nothing goes to owner without sign-off.
5
System
Dashboard Published
Owner portal updated. Current, calm, confidence-building.
6
Result
Builder Protected
Clean record, calm owner, documented changes, draw-ready package.
The Dashboard

What the owner sees.
After builder approval.

A private, branded portal updated weekly. Calm, architectural, and formatted for the owner — not the accountant. Published only after the builder has reviewed and signed off on the content.

📅
Schedule Look-Ahead
30, 60, and 90-day milestone preview. Owners see what's coming before they have to ask.
✓
Owner Decision Log
Every pending decision organized by deadline with context and financial impact. Zero guesswork.
💰
Budget & Allowance Status
Capital deployed, allowance movement, and contingency status — formatted for the owner.
📋
Change Order Summary
Approved changes and pending exposures clearly separated. No financial surprises at closeout.
🛡
Risk & Mitigation Register
Active risks with mitigation strategy. Confidence through clarity, not silence.
📸
Milestone Photo Archive
Documented visual record of the build. Horizon tier includes monthly professional milestone photography.
The Closeout

The moment that
generates the next client.

Every Low Tide Ops project closes with a premium deliverable that turns your homeowner into your most powerful referral source. The project biography is handed to the homeowner at key handover — a hardcover record of everything they built together.

Included All Tiers
Digital Closeout Archive

A permanent digital record delivered at project completion. Everything organized, archived, and accessible.

—Final approved change order log
—Complete budget ledger — every transaction
—Full photo archive organized by phase
—Key decisions record
—Warranty & manual folder
—Draw documentation record
Premium Closeout Add-On
Project Biography Book

A premium hardcover coffee table book. The complete visual story of the build — from groundbreaking to key handover. Your name on the cover. On their coffee table for years.

—40–60 pages · premium hardcover format
—Professional photography at each phase
—Phase narrative in plain language
—Final home specs & selections
—Builder story & homeowner vision
Standard
$2,500
1 copy · homeowner
Premium
$4,500
3 copies · drone photos
Builder Add-On · $750
Builder Marketing Asset Package
Curated project photography formatted for your website, portfolio, and social media. Delivered at closeout alongside the biography book.
The photos were taken anyway. This turns them into your next marketing campaign.

The project biography book is the moment your homeowner becomes your next referral. Every visitor to their new home picks it up. Your name is on the cover.

Services & Pricing

Two tiers.
Simple pricing.

A one-time setup fee per project, then a monthly service fee for the duration of the build. Both tiers include the monthly progress report to builder and homeowner. Fees are structured as a General Conditions line item — builder net cost zero.

One-Time Project Setup Fee
$5,000 clean start  ·  $7,500 complex  ·  $12,500–$15,000 mid-project reset
Required on every project before monthly reporting begins.
Per Project
Compass
$2,500
/ month · per project
—Weekly owner dashboard
—Financial controls log
—Owner decision log
—Change order tracking
—Monthly financial summary
—Draw package checklist
—Questions & comments
—Monthly progress report
Builder net cost: $0 · GC pass-through
Horizon
$3,500
/ month · per project
—Everything in Compass
—Monthly milestone photography
—Lender draw package synthesis
—Allowance & contingency tracker
—ACAC summary
—Digital closeout archive
—Project Biography at closeout
—Monthly progress report
Builder net cost: $0 · GC pass-through
Horizon Closeout · Project Biography Book: $5,000 standard (1 copy) · $7,500 premium (3 copies + drone) · Billed at project completion.
90-Day Pilot: $5,000 setup + $2,500/month Compass · 90-day minimum · Total $12,500 · No long-term commitment.
The Founder
Michael Brown — Founder, Low Tide Ops
Michael Brown
Founder, Low Tide Ops · San Clemente, CA

Institutional experience.
Builder-side application.

I've spent my career on the owner's side of large commercial development — managing schedules, stakeholder reporting, and the kind of institutional project controls that most residential builders never have access to. I understand what it takes to document scope changes, protect margin, and keep sophisticated clients informed. When I watched a luxury custom build from the inside, I saw how much of that infrastructure simply didn't exist on the residential side.

Low Tide Ops brings that institutional operating discipline to boutique custom builders — without the overhead of a corporate firm.

Development Manager · $200M+ institutional portfolio oversight
USC Master of Science — Project Management
USC Bachelor of Science — Real Estate Development
Owner-side project controls & stakeholder management
Raising a family in San Clemente, CA
$200M+
Portfolio Oversight
USC
MS Project Mgmt
8+
Years Experience
The Founding Builder Program

Start with a 90-day pilot. No long-term commitment.

$3,500 setup fee. $2,500/month. 90-day minimum. Full project controls baseline, weekly reporting, change-order log, decision log, monthly financial summary, and one draw package support cycle. Experience the system before committing to an ongoing engagement.

All inquiries responded to within one business day.
Thank you — I'll be in touch shortly.
Expect a response within one business day. In the meantime, feel free to call or text directly.
or reach out directly
Call or Text 951.639.7689 Email michael@lowtideops.com
Location San Clemente, CA